Mayfield Medical Centre: An Update on your Practice

Posted by: marcia - Posted on:

Mayfield Medical Centre is Experiencing a Change in Management 

We are excited to inform patients of Mayfield Medical Centre, that from 1st January 2020, the management of Mayfield Medical Centre will be changing; Dr Fox, Dr Moore, Dr Tamang and Philip Owen- Halley, Practice Manager have been working very closely with our local GP Federation, Salus Medical Services Ltd to develop a team of people that will support the Practice and the services we deliver to our patients.

Who are Salus Medical Services Ltd?

Salus Medical Services is an organisation, formed by local GP practices in Aldershot, Farnborough, Farnham, Fleet and Yateley in response to local and national pressures that face both Primary Care and the wider NHS. We help practices work better together and with other healthcare providers, to optimise NHS services and delivery of patient care.

The staff at Salus Medical Services have a wealth of experience working in general practice and therefore have a very good understanding of the opportunities and challenges faced.

More information about Salus can be found on our webpage: 

There will be no Major Changes to Your Practice or the Services we Deliver

We would like to assure patients that you will see no difference in the provision of services at Mayfield; in fact, we aim to work very closely with our patients and staff to support improvements to patient care and services over the coming few months.

This means that from the 1st January 2020 you will still be able to access services at Mayfield as you always have and see the same clinicians and staff you are familiar with. We would like to assure you that any changes in the future will be codesigned with our patients and fully communicated via a range of mechanisms including: practice website, waiting room notices or via SMS, email or letter.

How to Have Your say

Mayfield Medical Centre Patient Participation Group (PPG) is looking for new members; this is an invaluable opportunity to be involved in shaping how patient care is delivered at your Practice. The Patient Participation Group will meet regularly at the Practice and we also hope to be able to offer a virtual PPG; an online communication forum for those who may struggle to attend meetings.

If you are interested in joining the PPG, please express you interest to the Practice Manager, Philip Owen-Halley,

New Faces

Mayfield Medical Centre are very pleased to announce that Dr Rachel O’Hara will be joining the Practice from Mid-February; Dr O’Hara is very experienced GP with over 25 years’ working in General Practice; Dr O’Hara previously worked in a Practice in Aldershot and has a specialist interest in Mental Health.

Karen Mason, Paramedic, has joined the Mayfield Team working Monday – Thursday. Karen is an experienced Paramedic who was previously working in a GP Practice in Camberley. Karen will be supporting patients with minor illness; Karen is able to assess, diagnose and treat most problems, with the support of a dedicated GP.

Dr Caroline Moore 

Dr Caroline Moore will be sadly leaving the Practice at the end of 2019 to embark on a new role at a local hospice; of course, we are very sorry to lose such a compassionate, caring and regarded GP; however, Dr Moore is especially excited about this new venture as she has a career long interest in Palliative care and we wish her all the very best; and know she will do a fantastic job.

“It is with a mixture of sadness and excitement that I will be leaving Mayfield at the end of the year. This was not an easy decision for me to take and I will miss my patients and the relationships that I have built up over my 8 years at the practice.” – Dr Moore

Dr Mike Pollard

Dr Pollard will reduce his clinical sessions with Mayfield from 1st January 2020; however we are delighted Dr Pollard will be maintaining an active clinical role within the Practice; supporting us to design and deliver a range of improvement projects. Due to family reasons, Dr Pollard is joining a Practice nearer to his home.

We would like to assure our patients that we have fully covered the sessions lost from Dr Pollard and Dr Moore with experienced GPs; and patients will continue to be able to access services without disruption. In addition to this we have recruited and continue to recruit for a range of clinicians including Paramedics, Clinical Pharmacists and Advanced Nurse Practitioners.

Responsibility for your care will transfer automatically to Salus Medical Services at Mayfield Medical Centre on 01 January 2020.