This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

Mayfield Medical Centre

Mayfield Medical Centre

national health service

FLU Appointments are now able to be booked - Please refer to the FLU page
Choose font size: A A A

FLU SEASON 2019 ( posted on Sep 14, 2019 )


Flu season has started.  Appointments are now available.  Please refer to the FLU web page via the menu options on the left hand side.  As usual the NHS programme sets eligibility criteria.  We encourage you to support the GP practice to deliver the vaccination programme this year.  In addition to providing eligible patients with protection against flu, it helps provide valuable funding to the practice which is relied upon to give the level of care patients expect to receive.  With ever increasing pressures on available finance to cover the cost of primary care, we rely on this additional funding.


Summary of those who are recommended to have the flu vaccine


  1. everyone aged 65 and over
  2. everyone under 65 years of age who has a medical condition listed below, including children and babies over six months of age
  3. all pregnant women, at any stage of pregnancy
  4. all two- and three- year-old children (provided they were aged two or three years old on 31 August of the current flu season)
  5. all children in primary school
  6. everyone living in a residential or nursing home
  7. everyone who cares for an older or disabled person
  8. household contacts of anyone who is immunocompromised
  9. all frontline health and social care workers. For advice and information about the flu vaccination, speak to your GP, practice nurse or pharmacist.


Medical Conditions


Flu can affect anyone but if you have a long-term health conditionthe effects of flu can make it worse even if the condition is wellmanaged and you normally feel well. You should have the free flu vaccine if you are:

  1. pregnant 
or have a long term condition such as:
  1. a heart problem
  2. a chest complaint or breathing difficulties, including bronchitis,emphysema or severe asthma
  3. a kidney disease
  4. lowered immunity due to disease or treatment (such as steroidmedication or cancer treatment)
  5. liver disease
  6. had a stroke or a transient ischaemic attack (TIA)
  7. diabetes
  8. a neurological condition, eg multiple sclerosis (MS), cerebralpalsy or learning disability
  9. a problem with your spleen, eg sickle cell disease, or you havehad your spleen removed
  10. are seriously overweight (BMI of 40 and above) 
This list of conditions isn’t definitive. It’s always an issue of clinical judgement. Your GP can assess you to take into account the risk of flu making any underlying illness you may worse, as well as your risk of serious illness from flu itself.


Bank holiday Pharmacy Availability ( posted on Aug 20, 2019 )


“The pharmacies listed should be open on the 26th August  2019 as shown, the details are correct at the time published but are subject to change. You are advised to contact the pharmacy before attending to ensure they are open and have the medication you require.”


A full listing for the South East can be found at - Pharmacy Opening times Bank Holiday


and at https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/


Please be aware that times maybe subject to change.

Thank you for your co-operation.





We have a new GP ( posted on Jul 2, 2019 )

We are very pleased to announce that Dr D Greenhow (male GP) has started working at our surgery as from the 2/7/19.  Dr Greenhow will be with us all day on Tuesdays.

Over the counter (OTC) Medication Changes in Prescription requests ( posted on Jun 28, 2019 )

Please see OTC Prescription Requests in the menu to read about the recent changes in prescription requests for minor health concerns

Fax machine is being taken out of service ( posted on Jun 14, 2019 )

Re Facsimiles


Due to the sensitive nature of the information being sent by facsimile, we feel it is no longer appropriate to receive via this communication method.  In line with the NHS position on not using fax machines by 2020, we request that all future correspondence or prescription request is posted to us, dropped in to the surgery by hand or emailed to our admin email account at




Our fax machine will be switched off on the 1st July 2019


Fax machines are not secure and would not be considered GDPR compliant with regard to information governance and confidentiality.  There is no guarantee that the fax is sent to the right organisation or even printed off at the recipient end.


We apologise for the inconvenience but need to ensure we are compliant with protecting patient sensitive information.


This means we will no longer be sending faxes ourselves as of today.

The NHS App is coming by July 2019 ( posted on Apr 15, 2019 )

From July 2019 - Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.


You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.


If you already use Patient on-line access you can continue to use it. You can use the NHS App as well.


For more information go to www.nhs.uk/nhsapp'


eConsult ( posted on Mar 14, 2019 )



More information being published very soon.  A new way to access your health care and request advice or for requesting a sick certificate amongst other things


Contact your doctors to get advice for your problem now

Pregabalin and Gabapentin changing to controlled drug status ( posted on Mar 14, 2019 )





Changes to the prescribing of gabapentin and pregabalin (brand names include NeurontinTM, LyricaTM and AlzainTM)


The national legislation for the prescribing of gabapentin and pregabalin is changing and will come into effect from April 2019. These medicines are becoming Controlled Drugs (CDs) following a government consultation because of concerns around misuse. To ensure we are prescribing within the requirements of the law the practice is changing our prescribing of gabapentin and pregabalin.


What does this mean for me?


There will be changes to the following from 1st April 2019:

  • Currently prescriptions for gabapentin and pregabalin cannot be sent electronically to your nominated pharmacy. This will be changing in the near future and it will soon be possible for prescriptions to be sent electronically.
  • Repeat dispensing of these items will no longer be allowed.
  • Quantities on prescription may be reduced to a maximum of 30 days’ supply.
  • Prescriptions will expire 28 days from the date on the prescription and any owing medication at the pharmacy must be collected by the expiry.
  • You may need to sign when collecting your prescription from the pharmacy.
  • Emergency supplies and loans cannot be made from pharmacies if you run out.


Do I need to do anything?


  • Make sure you get any prescription you have dispensed and collected before 1st April 2019
  • If you are owed any medication from your pharmacy please collect this before 1st April 2019
  • Request your prescriptions in plenty of time, to help us manage the transition process


If you have any queries or concerns regarding this letter please contact the practice.


Over the counter medication letter from NHS England ( posted on Mar 6, 2019 )



Please see relevant web page from the left hand side menu

Receptioist trained for Signposting Patients - (Care Navigation) ( posted on Nov 14, 2018 )

Press release

Monday, July 30th, 2018

Improving patient access to health services

Patients contacting their GP surgery for help and support for a range of minor ailments could access treatment faster thanks to receptionists receiving special training.


People visiting or calling their surgery to request appointments for certain health concerns could now be asked some extra questions by surgery staff.


The responses will enable staff to guide patients to the most appropriate service.  NHS North East Hampshire and Farnham Clinical Commissioning Group (CCG), which plans and funds the majority of health services for the area’s 225,000 registered patients, has been working with GP surgeries to improve patient access.


Training was provided for staff at GP surgeries so that they are able to ask patients questions on some common ailments, in order to be able to direct them to the right service.

The 10 chosen ailments are:

    • Head lice
    • Conjunctivitis
    • Hay fever
    • Urinary tract infections and cystitis
    • Vomiting and diarrhoea
    • Coughs and colds
    • Sprains and strains
    • Bites and stings
    • Dental pain
    • Verrucas and athlete’s foot


Dr Peter Bibawy, acting Clinical Chair of the CCG, said: “When a person is ill or injured, we want them to be able to get the treatment or support they need as soon as possible, to help them recover more quickly and to be able to control their own health and wellbeing.


“People will not always need to see a GP and there will be times when another healthcare professional, for example a pharmacist, is best-placed to help them. In this instance a receptionist will be able to check some details with the patient and direct them to the most appropriate health professional.


“This is about making better use of existing resources to create a more efficient local health system that gives our patients a high-quality service, a great patient experience and positive results.”


Receptionists have been trained to guide patients with regard to the 10 ailments listed, following strict guidance when speaking with their patients. Patients can still request to see a doctor even if directed to a pharmacy.


NHS North East Hampshire and Farnham CCG is the group of health professionals responsible for planning and buying the majority of local health services for their population of more than 225,000 residents registered at GP practices in Farnham, Aldershot, Farnborough, Fleet, Yateley and the surrounding areas.  For more information, or to request an interview, contact Olly Hemans, communications officer at North East Hampshire and Farnham CCG on 01252 335110 or email olly.hemans@nhs.net

Collecting Prescriptions - Compliance with GDPR ( posted on Jun 28, 2018 )



Important GDPR Notice





From 3 September 2018, in order to comply with the General Data Protection Regulation that came into effect on the 25 May 2018, you will be asked to show photo identification when collecting a prescription or any paperwork from the practice.   


You can bring a passport, driving licence or bank card.


If you ask someone to collect your prescription or paperwork on your behalf, we will need prior notice of their name & relationship to you so a note can be added to your medical record.


Whoever collects your prescription will need to bring their own photo identification.




Drs Pollard, Moore, Fox, Tamang and Sahajpal   -   GP Partners

( posted on Nov 9, 2017 )



Patient Extended Access

As part of locality working, the seven Farnborough practices are working together to share the provision of GP Extended Access.  These practices are Alexander House, Giffard Drive Surgery, Jenner House Surgery, Mayfield Medical Centre, Milestone Surgery, North Camp Surgery & Southwood Practice,


Please click on the link on the left headed Patient Extended Access for full details







By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess

( posted on Jun 8, 2017 )


Farnborough Locality General Practice Questionnaire



The seven General Practices (GP) in the Farnborough locality realise that the current provision of GP services is unsustainable, and that need is growing at a faster rate than available resources. The practices are working to understand the local issues facing the delivery of services and are identifying where improvements can be made by working together across practices. 

The organisations involved in planning, buying and providing your healthcare locally are working together with local people to shape future services. We want your views to help us deliver services that meet your needs and improve access to GP services locally.

Through our Happy, Healthy, at Home programme, we are working with local people to explore how GP services can best be delivered to people in Farnborough. We would like to hear your thoughts on how you would like to receive these services and how we can work with you to ensure the right kinds of care and services are provided in our communities.

This survey follows on from the primary care (essentially GP services) survey that was launched across the North East Hampshire and Farnham CCG area in November 2016 to test the key principles of the primary care strategy. Patient feedback from that survey has fed into supporting the development of the Farnborough locality plan. 

The primary care strategy also included continuing to open up access to GP services through extended hours, linking with the national priority to ensure everyone has easier and more convenient access to GP services, including appointments at evenings and weekends.

We would like to hear your thoughts on how you would like to receive GP services, including emerging new services, and on extended hours. The survey should take around 5 minutes to complete.

Thank you for your input




New Physiotherapy Service ( posted on Apr 5, 2017 )




We would like to notify our patients that our reception team will be asking you some brief details regarding your request for an appointment.  Please indicate the nature and urgency of your problem so we can help you as efficiently as possible.  This will ensure that you are booked in with the correct healthcare professional and that the quickest route to treatments or advice is taken.  Our healthcare team is expanding .....   you can read more about it by selecting the Orthopaedic Practitioners (Physiotherapy) tab on the left.


Total visitors:280637 | Disclaimer