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Mayfield Medical Centre

Mayfield Medical Centre

national health service

REPEAT PRESCRIPTIONS ARE TAKING A BIT LONGER THAN USUAL AND TYPICALLY TAKE BETWEEN 5 and 7 WORKING DAYS. PLEASE ORDER REPEATS NO MORE THAN 10 DAYS BEFORE THE END OF YOUR CURRENT END DATE. OUR APOLOGIES FOR THE TEMPORARY INCONVENIENCE.
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Friends and Family Test

The NHS Friends and Family Test

The NHS Friends and Family Test (FFT) is an important opportunity for you, the patient, to provide feedback on the services that we provide.  There is only one question we are asking about if you would recommend us to your friends and family.  The feedback you give will help NHS England to improve services for everyone.  We receive some data on the numbers but all data is anonomised.

 

This same questionnaire is also being carried out in hospitals and other health services but may have more questions relative to their own services.

 

There are currently three ways we ask you to do this questionnaire.  One is filling out a very brief and simple form available from reception which can be deposited in the questionnaire box.  The second is using the Ipad screen next to our check in monitor in our reception and the third is on-line by clicking on the "Friends and Family Test" feedback menu link on the left of this page.  

 

Further information regarding the FFT is available from NHS.uk via

http://www.nhs.uk/NHSEngland/AboutNHSservices/Pages/nhs-friends-and-family-test.aspx

 

 

 

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