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Mayfield Medical Centre

Mayfield Medical Centre

national health service

New continuous cough OR fever OR loss of / change in smell or taste.
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Update 17/4/20

Guidance on Shielding - advice from the Government

Update 8/4/20

If you haven’t received a letter and are in an extremely vulnerable group for medical reasons please visit the following site to register online https://www.gov.uk/coronavirus-extremely-vulnerable.  After registration you can contact the surgery so we can record your vulnerability registration. If you do not have access to a computer other people should be able to register on your behalf with your permission.

 

 


Update 6/4/20

If you have had any contact with the surgery over the last week or two, you are likely to have noticed a marked difference in the way things are being done. We have done this to minimise face to face contact between patients and staff, limit the spread of the Covid-19 virus and keep our practice team and patients as well as possible. The information below shows you how we plan to operate over the coming weeks:

 

Making an appointment

  • Our GP practice has now moved to a total triage system. This means that all requests for appointments must be made via the phone 01252 541884
  • Each request will be passed to a doctor for assessment. You may find that we treat you by phone, video link, or we may ask you to come for a face-to-face consultation;
  • Access to the surgery premises or another local surgery will only be if you have been asked to do so and there will be clear arrangements discussed with you as to how we can safely do this. Please do not come to the surgery unless you have been specifically asked to do so.

Attending your appointment

  • If you need to have a face to face appointment, you may be asked to attend one of the following surgeries instead of Mayfield Medical Centre: this will be Farnham Hospital
  • You may be asked to stay in your car or wait outside until we can call you into the building
  • Whilst you may have to go to a different surgery building to the one you are used to and you might see a doctor or nurse who you are not familiar with. Your records will still be accessible securely to you and to them.

Repeat prescriptions

  • If you cannot order your repeat prescription any other way then you may deliver this through the drop-in window at the surgery – this can be done without accessing the reception.

How can you help?

  • Please be patient – our phone lines are very busy;
  • Do you have a condition that you can treat at home? If you do then please try to do this with advice from either your pharmacist or from NHS online;
  • Do you simply need general advice? If you do, can you call 111 for this or visit our website to access E-consult http://www.mayfieldmedicalcentre.nhs.uk/econsult,67306.htm
  • If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next:  111.nhs.uk/covid-19;
  • If you feel you need to see a doctor for non-Covid-19 symptoms then please call us and we will discuss your needs;
  • Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right clinician call you back.
  • Have you nominated a pharmacy for the transmission of electronic prescriptions?  This will prevent the need for either you or pharmacy staff from coming to the surgery. The nomination of a pharmacy can be done via your online app or speaking to your pharmacist or GP surgery directly.
  • You can e mail the practice at mayfield.reception@nhs.net  
  • Please check our website for updates  http://www.mayfieldmedicalcentre.nhs.uk/welcome,25086.htm
  • We do anticipate staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time and appreciate your continued support with this.

Coronavirus checker launched today 4/4/20

NHS asks people to share their coronavirus symptoms to help others

 

Symptom checker Link


 

 

 

https://www.facebook.com/coronavirus_info/?page_source=bookmark

 

USEFUL LINKS

 

https://www.england.nhs.uk/coronavirus/primary-care/

 

https://www.gov.uk/coronavirus

 

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

 

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-infection-prevention-and-control

 

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

 

https://www.gov.uk/government/publications/wn-cov-guidance-for-primary-care/wn-cov-interim-guidance-for-primary-care

 

 

https://www.gov.uk/government/collections/wuhan-novel-coronavirus

 

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-initial-investigation-of-possible-cases

 

 

UPDATE 24/3/20

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

What to do if you have coronavirus symptoms

Continue to stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.  Only call 111 if you cannot get help online.

For information on:

 

 

 

23/3/20    Prime Minister Boris Johnson made a statement on coronavirus.

 

 

 

Update 20/3/20


Online isolation notes launched - providing proof of coronavirus absence from work


People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service.

 

People who need to claim Universal Credit or Employment and Support Allowance because of coronavirus will not be required to produce a fit note or an isolation note. More details on coronavirus and claiming benefits can be found here.

 

The notes can be accessed through the NHS website and NHS 111 online

 


 

 

Update 20/3/20 re isolation (sicknotes) 

 

Online isolation notes launched - providing proof of coronavirus absence from work

People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service.

Published 20 March 2020

From:

 

Isolation notes will provide employees with evidence for their employers that they have been advised to self-isolate due to coronavirus, either because they have symptoms or they live with someone who has symptoms, and so cannot work.

As isolation notes can be obtained without contacting a doctor, this will reduce the pressure on GP surgeries and prevent people needing to leave their homes.

For the first seven days off work, employees can self-certify so they don’t need any evidence for their employer. After that, employers may ask for evidence of sickness absence. Where this is related to having symptoms of coronavirus or living with someone who has symptoms, the isolation note can be used to provide evidence of the advice to self-isolate.

People who need to claim Universal Credit or Employment and Support Allowance because of coronavirus will not be required to produce a fit note or an isolation note. More details on coronavirus and claiming benefits can be found here.

 

The notes can be accessed through the NHS website and NHS 111 online. After answering a few questions, an isolation note will be emailed to the user. If they don’t have an email address, they can have the note sent to a trusted family member or friend, or directly to their employer. The service can also be used to generate an isolation note on behalf of someone else.

 

 

 

 

 

 

Updated 15/3/20 18.00

Current advice from NHS England

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: 111 Coronavirus Service

 

 

Use this link to find out what to do if you suspect you may have symptoms : CORONAVIRUS - CONTACT NHS 111

 

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus or Public Information re COVID-198

 

 

Stay at Home Guidance (Supercedes the withdrawn Specified Countries Guidance 15/3/20

 

 

 

 

 

Updated 10/3/20

As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, we are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.


All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time.

 

The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.

 

 

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus

 

 

Specified Countires  Any reference to Italy means the entire country not just the Northern part as of 10/3/20

 

 

update 10/3/20


Coronavirus (COVID-19) 

 

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  1. you think you might have coronavirus
  2. in the last 14 days you've been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries on nhs.uk
  3. you've been in close contact with someone with coronavirus

 

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

 

In Scotland call your GP or NHS 24 on 111 out of hours.

 

In Wales call 111 (if available in your area) or 0845 46 47.

In Northern Ireland call 111.

 

For region specific information and advice in:

  1. England visit nhs.uk
  2. Wales visit phw.nhs.wales
  3. Scotland visit nhsinform.scot
  4. Northern Ireland visit HSC
  5. Ireland visit HSE

 

Further information and details of how to self-isolate are available on nhs.uk.

 

 

 


 

 

Latest Advice - 25/2/20  (Definition of Italy since superceded 10/3/20)

 

Travellers Seeking advice about country specific information

 

 

 

 

If you have returned from these specific areas since February 19th, you should call NHS111 and self-isolate even if you do not have symptoms:

  1. Iran
  2. Specific lockdown areas in Northern Italy as designated by the Government of Italy
  3. Special care zones in South Korea as designated by the Government of the Republic of South Korea
  4. Hubei province (as previously noted)

If you have returned from these areas since February 19th and develop symptoms, however mild, you should self-isolate at home immediately and call NHS111. You do not need to self-isolate if you have no symptoms.

  1. Northern Italy (defined by a line above, and not including, Pisa, Florence and Rimini),
  2. Vietnam
  3. Cambodia
  4. Laos
  5. Myanmar

Those who have returned from previously identified geographic areas within the past 14 days and develop symptoms, however mild, should self-isolate at home immediately and call NHS111.

 

 

 

Wuhan Novel Coronavirus 

If you are in any doubt, please DO NOT come to the practice or go to A&E - call 111 for advice.

 

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

 

Coronavirus (COVID-19)

 

The main symptoms of coronavirus are:

1.    A cough
2.    A high temperature
3.    Shortness of breath

 

 

URGENT ADVICE: CALL 111 NOW IF YOU HAVE BEEN: 

 

 

To Wuhan, or Hubei province in China, within the last 14 days (Even if you do not have the symptoms)

To other parts of China including Macau and Hong Kong within the last 14 days and have a cough, high temperature or shortness of breath (even if it is mild)
 
To Thailand, Japan, Republic of Korea, Taiwan, Singapore, Malaysia within the last 14 days and have a cough, high temperature or shortness of breath (even if it is mild)

To Italy within the last 14 days and have a cough, high temperature or shortness of breath (even if it is mild)
 
In close contact with someone with confirmed coronavirus

 

 

DO NOT GO TO A GP SURGERY OR THE HOSPITAL 

 

 

Call 111, stay indoors and avoid close contact with other people

 

Tell 111 of any recent travel and any symptoms you may have

 

 

 

 

 

CORONAVIRUS

 

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

 

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

 

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country

 

Information for the public is available at gov.uk/coronavirus

 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

 

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

 

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus

 

 

 

 

 

 

Coronavirus
 

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