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Mayfield Medical Centre

Mayfield Medical Centre

national health service

FLU Appointments are now able to be booked - Please refer to the FLU page
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Appointments

 

Consultations are by appointment only and can be booked in the following ways:

  1. In person 
  2. Over the telephone
  3. Online - click here to read more

You are registered with one of the doctors but may see any doctor of your choice. We will strive to offer a suitable appointment within 48 hours although, if you specify a particular doctor, you may have to wait longer. We are currently booking a week in advance and you may not be able to obtain a routine appointment within our 48 hour target time frame due to the demand for appointments.  You should usually see the same doctor during the course of one illness.  Occasionally we also have some locum cover and you may be seen by one of the locum doctors instead.

 

We are actively reviewing the trends to see where the greatest demand is throughout the next few weeks starting 2nd November 2015 and nfollowing that we will look at how we can meet the patients needs better. 

  

If you are unable to keep an appointment please let reception know as soon as possible.

 

 

Emergencies


Urgent cases will be seen on the same day. If you need to be seen on the same day please telephone between 8 am and 10 am. You will then be offered to attend an "On the Day appointment" usually between the hours of 11.30 am and 12.30 am but you will be offered a time to arrive to reduce waiting times in the surgery.  These appointments may be with a doctor or a nurse the same morning.  Please remember that these appointments are of short duration and for one problem only.

 

We aim to answer your telephone call promptly but please avoid ringing at peak times i.e. between 8.00am and 10am with routine enquiries.

 

 

Doctor and Practice Nurse usual availability


 

MON

TUES

WED

THURS

FRI

 

AM

PM

AM

PM

AM

PM

AM

PM

AM

PM

Dr Pollard

 

 

 

 

 

 

 

 

 

 

Dr Moore

 

 

 

 

 

 

 

 

Dr Fox  

 

 

 

 

 

 

 

 

Dr Tamang

 

 

 

 

  

 

 

 

 

Dr Tillett

 


 

 

 

 

 

 

Dr Chandarana

 

 

 

 

 

 

Dr Livera

 

 

 

 

 

 

 

 

 

 

 

 

  

 

Sister G Rowett Treatment room

 

 

 

 

 

 

 

 

 

 

Sister (vacancy)

(Chronic disease management)

 

 

 

 

 

 

 

 

 

 

Sister H Arthur Treatment room        
HCA Natasha (blood tests / ECG and BPs)  

 

 

 

 

 

 

 

HCA Vacancy

 

 

 

 

 

Phlebotomist Grace              

 

Types of Appointments

 

The appointment system is set up to ensure that we are able to offer the best service possible to all of our patients. Please see below for a list of the types of appointments that we offer:

  • Emergency appointments - Appointments that can only be booked on the same day for emergency issues, please be aware that the appointments do overrun due to the nature of the clinic so you may not be seen at the allocated time you have been told to come down for.
  • Book the day before appointments - A certain amount of appointments are released to be booked one day in advance to ensure that if an issue arises that can wait until the next day there will be availability for you.  (This appointment has been temporarily suspended due to demand for on the day appointments)
    Please note: Reception staff are unable to book either of these types of appointments in advance as they are not released until the same day or day before so please do not ask them to do so.
  • Routine Appointments
  • Chronic Disease Clinics
  • Practice Nurse Appointments
  • Health Care Assistant / Phlebotomy Appointments

Book Your Appointments Online


We offer the ability for you to book your appointments online.  Please refer to the Patient On-line access tab on the left hand side menu for more details.

 

 

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